Mentoring is a relationship-oriented dynamic where experienced professionals (mentors) guide and share their knowledge with less-experienced individuals (mentees). It focuses on overall career development, providing insights, advice, and a broader perspective.

Coaching is task-oriented and aims to enhance specific skills and achieve targeted goals. Coaches work with individuals to identify areas for improvement, set objectives, and provide guidance to reach those goals. It’s often more structured and goal-focused.

We understand the importance of a strong match. Our matching process takes into account various factors to ensure compatibility:

1. Profile Information: We analyse your profile details, ensuring your mentor or coach has experience specific to your ambitions.
2. Skill and Experience: We consider the skills and experience levels of potential mentors and coaches, ensuring they have the knowledge and background to support you.
3. Vetting Process: We have a rigorous vetting process. Before joining our platform, mentors and coaches go through an application and screening process.
4. Feedback and Ratings: We encourage feedback and ratings after each session. This helps us monitor our mentor and coaches performance and ensures they consistently provide valuable guidance.

If you find that the connection isn’t quite right, don’t worry – we’re here to support you. Reach out to our team, and we’ll work together to understand your preferences and match you with a mentor/coach better suited to your needs.

Life happens, and we understand that sometimes you might need to reschedule or cancel a session. To cancel or reschedule, simply notify your mentor or coach at least 24 hours in advance. If it’s a recurring issue or you need further assistance, reach out to our support team, and we’ll do our best to accommodate your needs.